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Frequently Asked Question

Our goal is to provide packaging solutions for the market and customers, whether for individual products or bulk shipments.

  • How long is the product warranty period?

    180 days.

  • Can your packaging ensure product safety?

    Yes, it can.

  • What information do I need to provide for an accurate quotation?

    Drawings or samples.

  • If I can't visit your company, how can I track the product progress?

    We can provide the production plan for the order, as well as actual production, inspection, and packaging data during manufacturing.

  • How is your after-sales service?

    If there are quality issues with the products after delivery, we offer free replacement or replenishment in the next shipment.

  • Can I order samples?

    Yes, you can.

  • How much is the sample fee, and can it be refunded for bulk orders?

    The sample fee is charged based on the actual product cost. It can be refunded when the order quantity reaches a certain level, but mold opening fees are non-refundable.

  • Do you provide quality assurance?

    Yes, we do.